NEED A PICK ME UP? FREE SHIPPING Thru May 31st

FAQ

Shipping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
We ship via USPS Priority Mail. Alternative shipping methods are available upon request. 
HOW LONG WILL IT TAKE TO GET MY PACKAGE?

Orders will be shipped within 7-10 business days of order placement and shipped USPS Priority Mail for $8 (domestic), or USPS First Class International for $14.

International usually takes about two weeks to arrive, but can take up to 3 or 4 weeks depending on how long a package is held in customs. Recipient is responsible for any import taxes or fees.

Wholesale orders will be shipped within 3 - 4 weeks of placement via USPS Priority Mail for $10.00.

Alternative shipping methods are available upon request.

DO YOU SHIP INTERNATIONALLY?
Yes, we ship via USPS First Class International for $14. Recipient is responsible for any import taxes or fees.
HOW DO I TRACK MY ORDER?
A tracking number will be supplied once your order ships. 

Orders and Returns

DO YOU ACCEPT RETURNS?

We hope you love the items we make by hand for you. In the event that it's not what you wanted, let us know via email within 7 days of receiving your order, explaining what you need, and we will figure out a way to help.


Jewelry Care

HELP! MY JEWELRY IS TARNISHED!

We hope you enjoy your new Rebekah J. Designs jewelry! It is in the nature of silver and raw brass to tarnish over time. Although it can be polished back to it’s original state, we encourage you to embrace the evolving finish of the metal. A jewelry polishing cloth works wonders but if you prefer, you can gently wash the jewelry with Bar Keepers cleaning powder (found at your local grocer!) to restore it’s original finish. Jewelry is best stored in a dry environment. In the event that you are unsatisfied with your order please reach out via email. All returns must be pre-approved.

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